Payment Options

Pay Your Construction Loan Online

We’re pleased to announce that we have chosen a new, payment solution to add convenience and flexibility for our customers. In an effort to streamline and expedite our client payment process, we have implemented an electronic payment option that will eliminate any payment delays associated with the processing, signing and delivery of paper checks. Simply click the button below to pay via your computer.

Other Options

If you have billing questions or would like to make multiple payments, you can contact our customer service department at 844.382.9621 between the hours of 9:00am and 3:00pm Eastern.

If you’re local to the Fairfax area, you can bring payment to our corporate office, located at:

11325 Random Hills Road, Suite 600
Fairfax, VA 22030.

Make a Mortgage Payment Online

We’re pleased to announce that we have chosen a new, payment solution to add convenience and flexibility for our customers. In an effort to streamline and expedite our client payment process, we have implemented an electronic payment option that will eliminate any payment delays associated with the processing, signing and delivery of paper checks. Simply click the button below to pay via your computer.

Other Options

If you have billing questions or would like to make multiple payments, you can contact our customer service department at 844.382.9621 between the hours of 9:00am and 3:00pm Eastern.

If you’re local to the Fairfax area, you can bring payment to our corporate office, located at:

11325 Random Hills Road, Suite 600
Fairfax, VA 22030.

Why Are Online Payments A Good Idea?

Signing Up is Easy

There's no app to download. Simply follow the link above to pay online.

Seamlessly View and Pay

Using our online payment solution, you can view your billing summary, access your full billing details, and select your preferred payment method.

No Mail Delays

Take payments into your own hands. No more mail delays or missed payments that are out of your control.

Frequently Asked Questions

General

 Speedpay is a third-party vendor that provides electronic payment service to ICM customers. The service provided gives customers the freedom and  convenience to pay their bill when and how they want.

Speedpay is available 24 hours a day, seven days a week, 365 days  a year. A payment may be future dated up to 14 days prior to the payment due date.

Speedpay does not require enrollment or subscription. Speedpay can be used as needed for one-time payments.

You need your ICM loan number and loan property  address zip code. You will be prompted for additional information, credit/debit card billing zip code (if different from your mailing address), etc.

ACI and Intercoastal Mortgage use the highest standards in Internet security. Account information displayed within the customer and biller portals is truncated to protect confidential data. Any information retained is not shared with third parties.

You do have the opportunity to setup a profile for future logins. When prompted to create a password, please make sure the length is exactly 7 characters. In addition, one must have a minimum of one capital letter and one special character included in the password as a requirement.

Passwords much have exactly 7 characters and include at least 1 uppercase letter and 1 special character.

Paying online via ACH (debit from bank account) or with an offline Debit Card saves time, gives you the flexibility to pay how and when desired, saves money (no more stamps, paper checks or envelopes).

There are no signup costs or subscription fees.  

The ACI Speedpay website will provide a confirmation number when the transaction is complete. Please print this confirmation number for future
reference.

All payments made before 3:00 p.m. ET will be credited as paid the same day and will reflect as paid in the payment portal the following business day. Payments made after 3:00 p.m. ET will be credited as paid on the following business day and reflect as paid in the portal two business days after payment is received.

There are 2 ways to pay:

1. ACH (debit from bank account), and
2. Offline debit card – An offline debit card is a card that is typically issued by credit card companies through their participating banks. The cards may be used everywhere credit cards are accepted. Offline debit transactions do not require a PIN. Offline debit cards are backed by a bank account and offline debit card payments are subject to the same Payment Card Industry requirements as credit cards.

*Currently, Zelle is not an option for payment.

Intercoastal Mortgage, LLC manages the system of record for your mortgage loan information, including your mailing address.  Thus, if you need to change your mailing address, please email ICM, LLC at constructionloanservicing@icmtg.com or call our customer service number at 844.382.8621. 

Getting Help

If you have billing questions or would like to make multiple payments, you can contact our
customer service department at 844.382.9621 between the hours of 9:00am and 3:00pm Eastern.

Please try back at a later time, or call customer service at 844.382.9621 between the hours of 9:00am and 3:00pm Eastern

Passwords much have exactly 7 characters and include at least 1 uppercase letter and 1 special character.

Mobile Wallet Billing (MoBill) Details

When you enroll an account in moBill, you’ll be able to receive and pay your monthly bill through your smartphone’s native mobile wallet – Apple Wallet (iPhone) or Google Pay (Android).

  • Sign up only requires your account number, mailing ZIP code and a few steps to add a pass for your gas bill to your mobile wallet, which is a native app on your smartphone.
  • Your monthly bill will be paperless since it’ll be delivered directly to your mobile wallet.
  • You will not need to remember a username and password to view and pay your bill. 
  • When your bill is ready to view and pay each month, you’ll receive a notification on an Apple device or a text on an Android device. 
  • When viewing your bill in your mobile wallet “pass,” you can also:
    • Pay your bill using a credit/debit card or checking/savings account. A $2.50 convenience fee will apply to each transaction.
    • View your full bill.
    • Set preferences for new bill and payment received notifications, as well as due date reminders.

Sign up today by clicking on the below appropriate mobile wallet button associated with your smartphone!

Receive and pay a bill with your smartphone mobile wallet app!