© 2022 Intercoastal Mortgage. All rights reserved.
Welcome to the Intercoastal Mortgage, LLC loan servicing information page. First, we thank you for your business, and the trust you have placed in us. We assure you that we will do everything we can to answer your questions and resolve your concerns in a timely manner.
One of the concerns we hear most frequently is “Who do I call when I have questions?” If you have general questions, call us by telephone for immediate assistance. If you have a concern about the accuracy of your loan statement, or need information about the servicing of your loan, you may file a Notice of Error or an Information Request in writing to the appropriate address below. Be sure include your name, contact information and loan number, and a detailed description of the suspected error, or information being requested.
Our team in Birmingham, Alabama is “at your service”! Tammy Neely (tneely@icmtg.com) and Monika Banks (mbanks@icmtg.com) can be reached at customerservice@icmtg.com, and at the 855- phone number listed above.
Alternately, you may send your concerns/questions to us via mail:
Intercoastal Mortgage, LLC
PO Box 10244
Birmingham, AL 35202
© 2022 Intercoastal Mortgage. All rights reserved.